Try to verify the credentails using the web mode, for this in SSL-VPN Portals the Web Mode must my enabled. Press the Win+R keys enter and click OK. Windows 11 may be unable to connect to the SSL-VPN if the ciphersuite setting on the FortiGate has been modified to remove TLS-AES-256-GCM-SHA384, and an SSL-VPN authentication-rule has been created for a given User Group that has the cipher setting set to high (which it is by default). Add website to Trusted sites. If you haven't had any success up to this point, don't despair now, there is more help available, may the following is the case! Go back to Advanced tab. 3 by default for outbound TLS connections, whereas Windows 10 appears to use TLS 1. Just spent too long on debugging this for a colleague when the solution was simply that the username is nsitive when using an LDAP server (e. g. Synology) - ensure what you are entering or have got saved in the vpn configuration has the user name casing matching exactly how it is setup in LDAP. But all of a sudden he can no longer use it. Note see Microsoft learn about TLS Cipher Suites in Windows 11. When trying to start an SSL VPN connection on a Windows 10, Windows Server 2016 or 2019 with the FortiClient, it may be that the error message "Credential or ssl vpn configuration is wrong (-7200)" appears.
The solution can be found with the following command using in the FortiGate CLI should solve the issue: config vpn ssl settings unset ciphersuite end. Open Internet Options again. Credential or SSLVPN configuration is wrong (-7200). Click the Clear SSL state button. If TLS-AES-256-GCM-SHA384 is removed from the list, Windows 11/FortiClient will still be able to establish a TLS 1. 3 connection using one of the alternative TLS Cipher Suites available. According to Fortinet support, the settings are taken from the Internet options.
It worked here with this attempt, but I haven't yet been able to successfully carry out the authentication via LDAP server, If your attempt was more successful and you know more? 0 (no longer supported). The Internet Options of the Control Panel can be opened via Internet Explorer (IE), or by calling. SSL-VPN tunnel-mode connections via FortiClient fail at 48% on Windows 11, it appears: Credential or SSLVPN configuration is wrong (-7200). Add the user to the SSLVPN group assigned in the SSL VPN settings. Go to the Security tab in Internet Options and choose Trusted sites then click the button Sites. Click the Delete personal settings option. Click the Reset… button. The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges. How to solve ssl vpn failure.
Has anyone experienced this issue before? Add the SSL-VPN gateway URL to the Trusted sites. We are sorry that this post was not useful for you! Let us improve this post! FortiClient SSL-VPN connects successfully on Windows 10 but not on Windows 11. Try to authenticate the vpn connection with this user.
If the Reset Internet Explorer settings button does not appear, go to the next step. We remember, tunnel-mode connections was working fine on Windows 10. Note that the group with the affected user is assigned under SSL-VPN Settings at Authentication/Portal Mapping. Tell us how we can improve this post?
Note: The default Fortinet certificate for SSL VPN was used here, but using a validated certificate won't make a difference. We are currently experiencing this issue with some of the VPN clients. Issue using FortiClient on Windows 11. Insert the SSL-VPN gateway URL into Add this website to the zone and click Add, here like sslvpn_gateway:10443 as placeholder. An article by the staff was posted in the fortinet community they describes a potential cause for why SSL-VPN connections may fail on Windows 11 yet work correctly on Windows 10. Another symptom can be determined, the SSL-VPN connection and authentication are successfully established, but remote devices cannot be reached, and ICMP replies are also missing and result in a timeout. The SSL VPN connection should now be possible with the FortiClient version 6 or later, on Windows Server 2016 or later, also on Windows 10.
Usually, the SSL VPN gateway is the FortiGate on the endpoint side. On my machines (mac and windows), I'm able to connect to VPN without any problem. I also tried to export the config and pass it to him but still the same error. Users are unable to authenticate if they are in a User Group that is configured in an SSL-VPN Authentication/Portal Mapping (also known authentication-rule in the CLI), but they can successfully authenticate when using the All Other Users/Groups catch-all authentication rule.